New Features - 2024 August

August, 2024

AI Interview Enhancements 

 These updates allow for customisable questions, voice-driven interactions between the AI and the applicant, ensuring a smooth and engaging interview process. Read more about AI Interview Enhancements

Document-Trained AI

The AI feature now supports training with documents, enhancing its ability to provide relevant and accurate responses based on specific content. Read more about Document-Trained AI

SMS Marketing Enhancements

The SMS Marketing module has been updated to simplify the process of tracking link performance within SMS campaigns. Read more about SMS Marketing Enhancements

Similar Tickets Feature

The Similar Tickets feature has been enhanced to improve the tagging and suggestion processes, offering a more efficient way to manage and resolve support tickets. Read more about Similar Tickets Feature

Suggest an Answer Feature

The Suggest an Answer feature has been updated to enhance its integration with the knowledge base and other models, providing more accurate and relevant responses. Read more about Suggest an Answer Feature

Marketing Automation Enhancements

The Marketing Automation module has been expanded to include new scheduling and SMS-based activities, providing more comprehensive and automated marketing campaign management. Read more about Marketing Automation Enhancements

WebP Format Support

Support for the WebP image format has been added, offering users a more efficient and versatile option for image handling within the platform. Read more about WebP Format Support