How to create a Website Help Group
Create Website Help Group to appear on the Support section of your website
Begin by clicking the ‘Support’ app located in the Helpdesk Cloud in the App Drawer screen.
Fig. 1: CloudOffix App Drawer screen, Click ‘Support’ to begin
In the next screen, locate and click ‘Help Groups’ from the dropdown menu of the ‘Configuration Tab.
Fig. 2: Configuration Tab
The following screen shows the previously created Website Help Groups currently on your website. To create a new one, click ‘New’.
Fig. 3: The ‘New’ button
In the following screen, Complete the necessary information, beginning with ‘Name’ field.
Fig. 4: Name field
The ‘image’ field allows for uploading an image which will be visible on the frontend, the website.
Click ‘Add an item’ in the ‘Pages’ field, which will create a page within the help group.
Click ‘Save’ to complete the process.
Fig. 5: Complete the fields and Save
Your new Help Group is now ready and visible on your website.
Fig. 5: The Frontend view of the Help Group Page
Congratulations! You have just created a Website Help Group.