Overview: A new feature in Chatter enables users to reply directly to notes. For confidential notes, replies remain secret, ensuring sensitive information stays secure within private discussions.
Updates:
1. Reply to Notes:
Users can now respond to notes in Chatter, encouraging better conversation flows.
Benefits:
• Streamlined Communication: Facilitates faster response times and smoother communication within the Chatter system.
How it works ?
- Go to a record’s form view contains a chatter.
- Then click on the reply button in the chatter above the note to reply to.
- After typing your answer in the field that opens, you can reply to the note by clicking the Log button.
- Now, you can see your reply on the chatter.
Warning: If you reply to a private message, your reply will also be private.