Custom Domain in CloudOffix

Custom Domain Definition

By  default, domains in CloudOffix are like xyz.cloudoffix.com. All incoming and outgoing emails work without any additional settings. From addresses for all emails can be your own email address, but all incoming emails are defined as abc@xys.cloudoffix.com. You can make forwarding in your own domain to the specified address. 

For example, you can have a support address like support@xys.cloudoffix.com, but you can forward your email address with your own domain, e.g. support@cloudoffix.com, to this address and everything works fine. 

On the other hand, sometimes customers may need to use their own domain, especially if they use website builder or using abc@xyz.cloudoffix.com is not what they want. This is also possible, but we need to make some customization.

Prerequisites:

  • Customer should have access to their DNS settings.

  • Customer should open a free account at Cloudflare.

DNS Settings at Customer Side

Customer should define these DNS settings at their domain provider.

  • Cname

  • TXT

  • .....

Settings in Mailgun

We need to add these parameters in Mailgun.


Additional Settings for System Parameters

We need to add these parameters to System Parameters in CloudOffix Settings